
Questionable reluctance at Volkswagen AG
Did the recent scandals within the company go unpunished or without reaction?
"VW Customer Service"
We've never seen these cars before!
"VW employees & importers"
80 cars were converted in Puebla - 1 prototype developed in Germany!
"VW Support Middle East"
We sold and serviced these cars in the Emirates,
They themselves don't understand why there has NEVER been any documentation about it!
"VW Classic Parts - VIN certificates"
To this day, they send out fake certificates for a fee, which are issued before delivery.
The conversion carried out by VW in Puebla in the Emirates is not taken into account!
( note 1* )
"MAY 2026 - the hoped-for discovery"
Recently surfaced VW AG data lists showed all the information for the Cup Millennium Beetle.
chassis numbers (VIN IDs) used, in meticulously ordered sequence,
including associated color code, country of delivery, country of export and another VIN query,
which even calls the type "DUBAI BEETLE"!
Volkswagen has clearly learned nothing from past legal proceedings and customer reactions, as well as from German jurisprudence, or is unwilling to do so. They behave and act like a "God-created being" that perceives questions about the sale of their products (whether on a legal or technical basis) as an imposition, not an obligation!
Requests that are not immediately provided by the standard files of the IT system – ELSA – are ignored with blanket responses, resulting in rejections and inconsistent answers. Further requests with provided images and facts, such as those concerning the construction of the Cup Edition Millennium Beetle, are also ignored, presumably because customer support lacks access to the actual data.
According to the pilot department in Puebla, these cars were never entered into an official system ( ELSA or KVS ) and therefore presumably cannot be viewed there by customer service. However, this is contradicted by VW data lists that only surfaced in May 2026, which even show parts used exclusively for the Cu Edition Millennium Beetle in the KVS system!
Some employees refer to them as " KFA cars ," explaining them as "group cars or something similar"...? But why aren't such customer concerns, supported by a wealth of facts, forwarded? Every medium-sized company has ISO certifications and defined procedures for customer inquiries/complaints! Is VW perhaps not ISO certified and therefore hasn't established such processes?
Further facts / reports
-
According to VW employees in Puebla, after the customer's order – worth several million US dollars – came to light
(VW Project Engineers & Project Managers) for the construction of these 80 cars! -
At least one prototype was demonstrably developed and tested in Germany, and then scrapped after the project's completion. Some parts of it – without serial numbers – were rescued and acquired by a collector as a package in a wire mesh container – more on that later!
-
Upon request with a vehicle-specific VIN ID, the Classic Parts department creates and sends incorrect certificates to the vehicle owners. These certificates only show data for the standard production models.
As delivered in Puebla! No comments on the modifications to these cars, except for the following addition to the latest certificates:
Delivered to: VIPs and other direct customers!! -
Officially, spare parts for these 80 cars were/are never available because they are not part of any official VW system.
ELSA & KVS were deposited, which also explains the lack of knowledge on the part of customer service. -
How were these cars officially serviced by the VW importer, according to service books and visible workshop orders? How were they sold as a VAG product by the importer?
-
VW contacts also confirm the above points, but due to their employment contracts and fear of legal consequences, they either do not want to or are not allowed to be named in detail publicly.
​
According to the usual business practices and principles of the VW Group, these vehicles should never have been built and sold.
-
According to VW, no documentation.
-
No parts supply for the Official Service Provider in Dubai
-
No support documentation for the cars (… according to the Middle East Support Group)
-
Absolutely nothing... nothing compared to the other models produced and sold by VW?
-
How is it possible that the production of 80 vehicles and the associated authorizations such as project approval, documentation & conversion instructions, provision of parts, logistics, design & planning,
Were the resulting costs apparently "not documented" or approved by VW AG? -
We are very familiar with such authorized modifications from other corporations and their well-known tuners like AMG (Mercedes) or ALPINA (BMW)! But even these wouldn't be possible without the corresponding support from the main plants! If so, who officially authorized the modifications for VW if not the pilot department in Puebla?
note 1*
The order, also listed under History , is based on publicly available press publications and VW presentations.

